St Peter and St Mary Church PCC is committed to ensuring the privacy of all customers of the Fishbourne Literary Festival. This policy sets out how and why we collect personal information about people who visit our website or buy tickets for the Festival. It explains how we use it and how we keep it secure.
How do we collect information?
We may obtain information about you when you visit the Fishbourne Literary Festival website or subscribe to one of our newsletters and when you purchase tickets through our third-party box office agent Billetto.
What type of information do we collect?
Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.
How do we use your information?
We may use your information to:
- process your ticket orders
- notify you of any changes to our products and services
- send you information you have requested
- carry out market research.
Where do we keep your information?
Your information is kept securely in databases held by our third-party box office agent Billetto and our email marketing agent, Mailchimp. The databases are linked so that any updates to one are automatically synchronised to the other.
You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing email@example.com
Facebook, Instagram & Twitter
We use Facebook, Instagram and Twitter advertising to target people with interests relevant to festival events.
Updates to policy
We may update this policy to reflect any changes in the way we operate.